Through our official housing partner, the Brussels Booking Desk, we provide reduced hotel rates for AidEx 2019.

Book through the simple-to-use reservation website or with helpful and friendly booking agents.

Please note: the Brussels Booking Desk is the only official housing company associated with AidEx. While other hotel resellers may contact you to offer accommodation for your trip, they are not endorsed by, or affiliated with the event and entering into financial agreements with such companies can have costly consequences.

Book online!

Alternatively, you can send an This email address is being protected from spambots. You need JavaScript enabled to view it. request or call the Brussels Booking Desk : 0032 2 552 00 05 (Monday to Friday, during office hours, CMT) – contact person : Charlotte Viaene

Official Hotel Event Rates will begin to expire on Monday September 30th, 2019.

As usual, the following terms & conditions apply for the accommodation:


All rooms (100%) remain bookable till 6 weeks prior to arrival,

  • 6 Weeks (or 6 x 7 days) prior to arrival, Monday September 30th, 2019, 50% of the non-reserved rooms will be released by the ‘hotel(s)’ after prior consultation and by mutual agreement with Organizer without charges.
  • 4 Weeks (or 4 x 7 days) prior to arrival, Monday, October 14th, 2019, the remaining non-reserved rooms will be released by the ‘hotels(s)’ after prior consultation and by mutual agreement with Organizer without charges.
  • From Tuesday, October 15th, 2019, rooms and rates will be subject to availability, and on a request basis.

Cancellation Policy

The individually made hotel room reservations can be cancelled free of charge, in writing (fax or email), till 72 hours prior to arrival. Afterwards the “hotel” will charge the incurred loss which corresponds to difference of the number of nights between start of the stay and possible re-booking of the room by a third party, the complete compensation not exceeding the entire stay booked.

The policy will be stated on the hotel’s booking form and on the hotel confirmation.


All room reservations must be guaranteed, with a valid credit card (card type, card number, card expiry date, card holder as well as the CVVÙ code at back of the card). Details will be requested via the hotel room reservation form.

Ù CVV is an anti-fraud security feature to help verify that you are in possession of your credit card. For Visa/MasterCard, the three-digit CVV number is printed on the signature panel on the back of the card immediately after the card's account number. For American Express, the four-digit CVV number is printed on the front of the card above the card account number.


The full payment will be made by the individual attendee when checking-out at the “hotel”. The hotel reception staff will ask upon arrival a credit card imprint or cash deposit to guarantee the payment of all expensive. In some rare cases a full payment of the accommodation cost upon arrival can be asked.